Frequently Asked Questions

Everything you need to know about shopping for your furry friends at IPawsPlus.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for pet products?

We offer a 30-day satisfaction guarantee. If you or your pet are not completely happy with your purchase, you can return unused items in their original packaging for a full refund.

Are the materials used in your toys and beds pet-safe?

Absolutely. At IPawsPlus, we prioritize safety. All our products are made from non-toxic, pet-friendly materials and undergo rigorous quality checks.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our paw-print to more countries in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.